Free Managing the Professional Service Firm

[Free Ebook.R7E5] Managing the Professional Service Firm

[Free Ebook.R7E5] Managing the Professional Service Firm

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At last here is a comprehensive text on the managerial problems of professional firms. David Maister, whose international consulting practice has gained him the reputation among his peers as "the guru's guru", brings together for the first time his most brilliant and penetrating work on virtually every management issue facing professional firms today. Professional firms, he shows, are different from other business enterprises in two ways. First, they are in the business of providing highly customized services, and hence cannot apply many of the management principles developed for the mass production industrial world. Second, professional services are highly personalized and involve the skills of individuals. Firms must compete not only for clients, but also for talented professionals. Drawing on ten years' research amid consulting to these unique and creative institutions, Maister explores issues ranging from marketing and business development to multinational strategies, from human resource policies to profit improvement strategies, from strategic planning to the effective behavior of practice leaders. His concepts and practical advice have already become gospel to accountants, consultants, lawyers, public relations agencies, executive search, and many other professions. Maister simplifies management issues by observing that "every professional service firm in the world, regardless of size, specific profession, or country of operation, has the same mission statement: outstanding service to clients, satisfying careers for its people, and financial success for its owners." Professional service firms, he shows, must practice "balance sheet" management by learning to develop their two key assets: client relationships and their stock of skill, talent, knowledge, and ability. "David Maister's name is synonymous with the latest thinking in professional service firm management. This book suggests why." --James L. Heskett, Professor, Harvard Business School Co-author of "Service Breakthroughs" Full Service Business Law Firm Womble Carlyle Attorneys/Professional Staff The Atlanta office of Womble Carlyle was established in 1993 and through mergers and growth fueled by the thriving Atlanta economy has CBSL Accountants CBSL Accountants: for you and your business Our clients trust us to look after their needs their family interests and their businesses As a firm we exist to Investment Experience - A Premier Team of Private Equity Golden Gate Capital has assembled a premier team of private equity professionals Operating Executives and Strategic Partners Our Managing Directors have spent the Professional network service - Wikipedia A professional network service (or in an Internet context simply professional network) is a type of social network service that is focused solely on interactions Community CPA & Associates Inc: A professional tax and Meet Ying Sa Ying Sa is the founder and Principal Certified Public Accountant at Community CPA & Associates Inc based in Des Moines Iowa The firm provides tax PROFESSIONAL DESIGN FIRM - State of Illinois professional design firm registration application Professional Law Firm in Kingston Jamaica Insurance Litigation The firm is renowned for its depth in the insurance industry and represents the interests of some of the largest insurance companies in the region The Art of Managing Professional Services The Art of Managing Professional Services Insights from Leaders of the Worlds Top Firms The Art of Managing Professional Services is one of the most comprehensive Carters Professional Corporation - Barristers Solicitors Carters Professional Corporation; a full service law firm with offices in Mississauga Ottawa and Orangeville Ontario and meeting locations in Toronto London and SPI Research Accelerate Service Productivity & Profit About SPI Research Service Performance Insight (SPI) is a global research consulting and training organization dedicated to helping professional service
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